By Making A Purchase On iCallMart, Customers Are Abide To Follow This Return / Refund Policy.
Returns
Our policy lasts 7days. if 7days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
to be eligible for a return, your item must be unused and in the same condition that you received it. it must also be in the original packaging.
Refunds
iCallMart has complete rights to reject return/refunds requests on basis of customer responses. once your return is received and inspected, we will send you an email to notify you that we have received your returned item. we will also notify you of the approval or rejection of your refund. Unboxing video is necessary to be eligible for refund/exchange in case of any damage or faulty product received.
if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of 5 working days.
late or missing refunds (if applicable)
if you haven’t received a refund yet, first check your bank account again.
then contact your credit card company, it may take some time before your refund is officially posted.
next, contact your bank. there is often some processing time before a refund is posted.
if you’ve done all of this and you still have not received your refund yet, please contact us at support@iCallMart.com (we typically respond within 12-24 hours.
exchanges (if applicable)
we only replace items if they are defective or damaged. if you need to exchange it for the same item, send us an email at support@iCallMart.com (we typically respond within 12-24 hours.)
shipping
to return your product, you should mail your product to the address which has given to you in response.
In the case you will returning your order, not any shipping charges include.
